QUESTIONS ANSWERED

Everything you need to know.

Find answers to common questions about our tours, safety, and what to expect during your adventure.

Do I need prior experience?

No prior experience is required. Our tours are designed for all skill levels, and our guides will provide safety instructions.

What is included in the tour?

Tours include gear, expert guides, and sometimes refreshments. Please check individual tour details for specifics.

What is the group size for tours?

We maintain small group sizes, typically between 6-12 participants, to enhance the experience.

When is the best time to visit?

The best time to visit is from October to April, when the ice caves are most accessible and visible.

What fitness level is required?

A moderate level of fitness is recommended, as some walking and climbing may be involved.

What is your cancellation policy?

We offer flexible cancellation policies. Please refer to individual tour details for specific terms.

Still have a question?

Feel free to reach out to our team for any additional inquiries.

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